Leverage industry standard practices, tools and services that accelerates innovation at scale.
MicroGenesis is one of Atlassian’s leading Solution Partner providing its enterprise grade solutions and services focusing on DevOps, SDLC, Agile, ITSM and more. We provide support to companies and teams of all sizes with their software development and delivery challenges, right from Product Consulting, Project guidance, Implementation, System Integration to Managed Services. Our engagement model is crafted with the single aim to enable our clients achieve higher levels of visibility, collaboration, productivity and quality with Atlassian Solutions.
Purpose-fit guidance and support for your enterprise needs
Solutions designed with industry-leading tools
All businesses, large or small face the challenge of how to get all parts of their organization working together to create the optimal outcome for the business and its customers. By focusing on automation, collaboration, and efficiency, the Atlassian Platform integrates with existing systems and are customized and optimized to support each team’s unique processes enabling seamless collaboration across the teams, resulting in high quality on-time service delivery.
Automating and integrating software development and delivery processes
DevOps has become a mainstream strategy among start-ups and enterprises seeking to gain operational advantage. DevOps is the practice of operations and development teams working together in the entire service lifecycle, from design through the development process to production support. Atlassian is the culture and collaboration layer of DevOps. Atlassian’s products serve teams of all sizes, in virtually every industry, from IT and service teams to software and technical teams to continuously build, test and deliver software, with increased agility, reliability and quality, in a cost-effective manner.
Develop and deliver quality software faster and reliably
Software is the key to innovation. To stay competitive, organizations must deliver high-quality applications faster and more cost-effectively than the competition. Enterprises need robust management tools to support their journey towards Agile software development. Leveraging Atlassian’s richly integrated tools and out of the box automation to help manage the software development lifecycle and solve the growing challenges in developing complex projects or products.
Make service management faster, easier and responsive
As the rise of software-powered service accelerates, IT service teams are enabling teams across the organizations to deliver value more quickly. The capability of the IT department to provide adapted, efficient and measurable services has become mission-critical. Methods are evolving, including ITIL, which adds an Agile dimension to the equation. Jira Service Desk is at the heart of it all. It’s one tool designed to seamlessly handle the top ITSM capabilities that IT has to get right: managing service requests, resolving incidents, conducting problem investigations, and orchestrating changes to your production systems.
Unified Portfolio View & Visibility for All Your Projects
Senior leaders manage the strategic implementation and monitoring of project investments by aligning corporate goals and strategies. With PPM, you can centrally manage the processes and methods of project managers and project management offices. PPM helps you plan project scope, resources, and milestones to achieve operational and financial goals. With Atlassian solutions, we can add value to your Project Portfolio Management needs, regardless of your team’s location and the size or shape of your Project Management Office (PMO). These solutions help agile teams be more productive and provide managers with easy access to up-to-date information at task and portfolio level without any administrative overheads.
Streamline your business processes and keep your teams organized
Your business processes are organizational assets. Businesses with ineffective and inconsistent processes often struggle to complete projects that meet their key deliverables. Developing and managing sound processes ensures consistency within your organization, makes your company more adaptable to change, conserves institutional knowledge, and leads to higher profits. The goal of BPM is to streamline, optimize, and wherever possible automate processes such as the approval of documents and activities, managing vendors, posting job role information, and sending internal employee communications. Atlassian Jira Core along with extensions offers endless possibilities for creating advanced user interfaces and workflow configurations optimized for your team’s specific needs to ensure seamless project delivery.
Streamline organizational governance, risk and compliance management goals
As your enterprise evolves, your security, governance, and compliance protocols have to evolve with it. The key to a successful GRC strategy is having a center for documentation and collaboration, along with a powerful workflow engine for managing, enforcing, and documenting processes. Streamline your governance, optimize project tracking, identify and address your toughest compliance challenges. With Atlassian’s powerful and flexible solutions, manage your GRC at a low cost, while seamlessly integrating with our existing processes and teams.
Atlassian the #1 Teamwork Software
Atlassian’s portfolio of products helps teams around the world take software projects from concept to launch.
Plan, track, and release world-class software with the #1 software development tool used by agile teams.
Connect business and technology teams to align strategy with outcomes at enterprise scale.
Manage business project including marketing campaigns, HR onboarding, approvals & legal document reviews
Give your customers an easy way to ask for help and your agents a fast way to resolve incidents
Notify the right people at the right time with powerful incident alerting and on-call schedules
Incidents happen. Keep your users informed and ditch the flood of support emails during downtime.
Spend more time getting things done. Organize your work, create documents, and discuss everything in one place
Collaborate and get more done. Trello boards enable your team to organize projects in a fun, flexible, and visual way.
Collaborate on code with inline comments and pull requests. Manage and share your Git repositories to build and ship software, as a team.
Harness the full power of Git and Mercurial in a beautifully simple application. Get the free Git and Mercurial desktop client for Mac and Windows.
Continuous integration, deployment, and release management
Company-wide visibility, security policies, and control across your Atlassian cloud infrastructure.
The single sign-on and identity management tool that’s easy to use, administer, and integrate.
Capture, track, and resolve employee requests directly in Slack. Set up automated answers for frequently asked questions.
Find bugs and improve code quality through peer code review.
Search, monitor, and track across SVN, Git, and Perforce repositories.
A Jira-native CMDB and asset management solution that helps teams gain complete visibility into infrastructure dependencies to easily manage assets, quickly troubleshoot incidents, and minimize the downstream impact of changes.
Amplify your Atlassian environment with our expert services and result-driven approach
MicroGenesis Professional Services for Atlassian provides proven expertise and flexible options to help customers accelerate the deployment of their Atlassian tools and realize greater value from their investments. Each deployment of Atlassian products is unique, so we offer a breath of services to help you with your software development and delivery challenges, whether you need best practice guidance, performance tune-up, implementation assistance or help analyzing upgradation or migration needs and optimizing your existing applications.
Leveraging our extensive experience in Atlassian Technologies, we conduct assessments that provide insight into the use of your resources and processes. We’ll review your goals, requirements, systems, processes, benchmark performance, and give you practical recommendations for getting the most out of your Atlassian investment.
With usability and scalability in mind, we work with you to define the solution options and implementation road map. We provide detailed implementation plan with estimates, costings, approach, gap analysis with multiple modes of delivery based on Project Type and Requirements either Managed Services or Time and Material.
Need to connect or move your data across platforms and systems? We can help you safely migrate or integrate your existing process and tools with Atlassian technologies and Marketplace applications. We use multiple approaches to reduce production impact and down-time of your existing services. Deliverables includes platform selection, planning, installation, configuration and migration, managed through a Time and Material or project-based approach.
Software upgrades provide organizations with access to the latest and greatest product features. Utilizing our extensive knowledge and experience, we can help with upgrading your Atlassian software tools to the latest version, thus saving you time and effort required for maintaining application integrity and performance.
We provide standard and customized courses to enhance your team’s skills and productivity, through a variety of practical application up-skill options or practice consulting activities. Our training programs are built to explain methodologies for adopting principles, best practices or appropriate features available with Atlassian Tools.
Robust, flexible and cost-effective support model you need to maximize your ROI
MicroGenesis Managed Support Services for Atlassian provide customers with a proactive support offering that ensures your Atlassian applications stay up-to-date with scheduled upgrades, regular maintenance, and everything you need to ensure your software is running at the speed of business. We provide technical support assistance for product specific questions, troubleshoot and resolve issues related to usage and performance of all licensed products with active subscription and support agreement. Our exceptional Support Plans give you a convenient way to ensure that your systems are healthy, users are satisfied and businesses are efficient.