Accelerating Software Development and Delivery at Enterprise Scale with Atlassian

Together we can achieve more with Atlassian Solutions

MicroGenesis is one of Atlassian’s leading Solution Partner providing its enterprise grade solutions and services focusing on DevOps, SDLC, Agile, ITSM and more. We provide support to companies and teams of all sizes with their software development and delivery challenges, right from Consulting, Licensing, Implementation, System Integration to Managed Support Services for all Atlassian and its Marketplace products.

Solutions designed with # 1 Teamwork Software

Atlassian’s products serve teams of all sizes, in virtually every industry, from IT and service teams to software and technical teams to continuously build, test and deliver software, with increased agility, reliability and quality, in a cost-effective manner. 

By focusing on automation, collaboration, and efficiency, the Atlassian Platform integrates with existing systems and are customized and optimized to support each team’s unique processes enabling seamless collaboration across the teams, resulting in high quality on-time service delivery. 

DevOps

Automating and integrating software development and delivery processes with Atlassian Open DevOps Solutions

DevOps has become a mainstream strategy among start-ups and enterprises seeking to gain operational advantage. Today, Dev and Ops teams that work together as partners using the same techniques and tools, deploy more frequently, with faster lead times.  

Agile Application Lifecycle Management

Accelerate software development and deliver value faster

Increase visibility in your Application Lifecycle Management (ALM) and prioritize the work you need to succeed by implementing Jira Software to track your projects and provide Agile reports. 

IT Service Management

Make service management faster, easier and responsive

In today’s fast-paced environment, organizations are adopting agile, ‘service first’ model to deliver more value in order to keep up with the business and competition. Each team would like to deliver better service, resolve issues faster, and build lasting trust with their organization.  

Atlassian Products

Tools for Teams, from Startups to Enterprise.

Atlassian is a leading provider of collaboration, development, and issue tracking software for teams. Atlassian provides the tools that high-performance teams rely on to improve their software development, project management, collaboration, and code quality.

PLAN, TRACK AND SUPPORT
  • Jira – An agile project management software that allows team to plan, track, and release high quality software
  • Jira Service ManagementA flexible, collaborative ITSM solution built with intuitive customer portal and real-time reports for rapid service delivery
  • Jira Align – Connect business and technology teams to align strategy with outcomes at enterprise scale
  • Jira Core – Built for business teams to plan, track and report any business projects and keep your team organized
  • Statuspage – Keep customers and employees informed during downtime or scheduled maintenance
  • Opsgenie – Notify the right people at the right time with powerful incident alerting and on-call schedules
  • Halp – Capture, track, and resolve employee requests directly in Slack. Set up automated answers for frequently asked questions
  • Insight – An asset management solution that helps teams gain complete visibility into infrastructure dependencies to easily manage assets, quickly troubleshoot incidents, and minimize the downstream impact of changes
IDENTITY & SECURITY
  • Access – Company-wide visibility, security policies, and control across your Atlassian cloud infrastructure
  • Crowd – The single sign-on and identity management tool that’s easy to use, administer, and integrate
COLLABORATE
  • Confluence – A collaborative platform to organize your work, create documents, and discuss with teams in a central repository or on intranet to share information across organization
  • Trello – Collaborate and get more done. Trello boards enable your team to organize projects in a fun, flexible, and visual way
CODE, BUILD & SHIP
  • Bitbucket – Distributed version control system to manage and share your Git repositories to build and ship software, as a team
  • Sourcetree – Harness the full power of Git and Mercurial in a beautifully simple application. Get the free Git and Mercurial desktop client for Mac and Windows
  • Bamboo – A continuous integration, deployment, and release management tool that ties automated builds, tests and releases together in a single workflow
  • Fisheye – Instant search of all your source code from your source code management systems including SVN, Git, Mercurial, CVS and Perforce – all in one tool
  • Crucible – Allows you to discuss changes with your team, share knowledge, review code and identify possible flaws

Solutions And Services

Amplify your Atlassian environment with our expert Atlassian services and result-driven approach

MicroGenesis Professional Services for Atlassian provides proven expertise and flexible options to help customers accelerate the adoption of their Atlassian tools and realize greater value from their investments. Because each Atlassian Product deployment is diverse, we provide a variety of services to assist you with your software development and delivery challenges, whether you need best practice guidance, performance tuning, implementation help, or assistance analysing upgrade or Atlassian migration needs and optimizing your existing applications.

Quick Start Package

We provide short term engagements for implementing specific Atlassian applications and practices based on your unique needs and goals. Deliverables includes Planning, Installation, Configuration, Documentation and User Orientation. (Typical Duration 3-5 days) 

License Management

As part of our licensing services, our Atlassian experts can advise on evaluating, selecting, purchasing, consolidating, co-terming, hosting, merging, upgrading, downgrading, renewing all of your Atlassian licensing and Marketplace applications to ensure you’re getting the best possible value from your investments.  

Implementation

We provide skilled guidance to adopt all or parts of the process and tools based on industry best practices; we can define the process, install and configure the tools on the cloud or on the server for a specific project or organization wide. 

Atlassian Consulting

Leveraging our extensive experience in Atlassian Technologies, we conduct functional and technical assessments of your systems and processes.  We then use these insights to guide you on adopting best practices and tools that will best fit within your organization, and ensure that your Atlassian applications are implemented and utilized effectively. 

Integration and Migration Services

We can help you safely integrate or migrate your existing tools into Atlassian ecosystem with proven Marketplace or 3rd party applications or custom plugin development. Deliverables includes platform selection, planning, installation, configuration and migration, managed through a Time and Material or project-based approach.

Custom Development

We develop custom plugins, dashboards, privileges, structures, templates and themes or integrate third-party capabilities for specific business needs. Our development team can build add-on features to ensure your team has the best solution to effectively integrate and collaborate across the organization.

Software Upgradation

We can help with upgrading your Atlassian Data Center applications to the latest version, different user tier or hosting environment by identifying and applying downloads, patches and fixes thus saving you time and effort required for maintaining application integrity and performance.

Training

We provide standard and customized courses to enhance your team’s skills and productivity, through a variety of practical application up-skill options or practice consulting activities. Our training programs are built to explain methodologies for adopting principles, best practices or appropriate features available with Atlassian Tools.  

Consultant On-Demand

We provide technical experts on a short term or long-term basis to supplement your team for real-time assistance with specific tasks such as mentoring, coaching, performance tune-up, implementation and maintenance of your licensed Atlassian applications. Consultant on Demand, a subscription-based service available on Hourly, Daily, Monthly basis.

Atlassian Managed Support

Robust, flexible and cost-effective support model you need to maximize your ROI

MicroGenesis Managed Support Services for Atlassian, provides customers with a proactive support offering that ensures your Atlassian applications stay up-to-date with scheduled upgrades, regular maintenance, and everything you need to ensure your software is running at the speed of business. We provide technical support assistance for product specific questions, troubleshoot and resolve issues related to usage and performance of all licensed products with active subscription and support agreement. Our support management plans are designed to provide you with the ideal level of support, guidance and expertise based on your needs and where you are in your Atlassian journey.

Our value propositions

  • Team of certified professionals on Atlassian, Cloud, DevOPs and DevSecOps
  • 20+ Years of experience working with leading industries
  • Flexible engagement models from – Consulting, deployment to enterprise-level managed support
  • Proven background consulting, implementing and supporting teams and companies of all sizes
  • Successful Atlassian consulting service in a cost-efficient manner justifying Atlassian investment

At MicroGenesis, we are committed to deliver value-driven solutions and scalable results for the success of our clients and partners. We design and build digital solutions with our clients as the center of all our efforts. 

To find out more about how our MicroGenesis Managed Support Services for Atlassian, provides a proactive support offering  for your organization, contact us:

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